Choose for comfort
KLM now has some great choices to make your journey in Economy Class even more comfortable! To arrive rested for that important meeting, why not try the new Economy Comfort zone, in the front of the Economy Class cabin? It offers seats with substantially more (10 cm more, in fact) legroom than standard seating, and which recline twice as far!
Economy Comfort seats and all other preferred seats are very easy to arrange: just go to ‘Manage My Booking’ on www.klm.com and simply reserve up to 90 days before departure. Your comfort will be assured!
And don’t worry if you’ve left your seating arrangements to the last minute: when checking in online, or at self- service machines at the airport, these seats can also be reserved for a nominal fee, subject to availability.
Rebook – 24/7
It’s become even easier to change your ticket. Simply go to www.klm.com and click on ‘Manage My Booking’– even if you booked your flight via a travel agent. You can see exactly what alternative flights are available, and how much it will cost. Award tickets can also be changed online!
In addition, if you purchased a fully flexible ticket, you can change your flight as many times as you like, at no extra cost. Even more flexibility – for free!
Activities on arrival!
Fancy a museum visit, without the long wait in queues? What about a delicious wine-tasting? Or, for the more adventurous, river rafting or a helicopter tour? KLM’s website offers much more than just flight tickets. You can book an activity at the click of a button on www.klm.com
Bags of time
Planning to do some extra shopping at your destination? Extra baggage no longer means extra time and hassle at the airport. KLM has introduced a simple solution: with just a few clicks you can reserve and pay for extra baggage when you check in online at www.klm.com
By arranging this online, you not only save time at the airport, you also save 20% on the normal charges levied at the airport check-in desk.
KLM e-services make your travel planning faster, easier and more rewarding than ever.
For example, you can tell us your travel experiences with the direct, easy-to-use ‘Contact us’ link via the ‘Customer Support’ tab on the website home page.
Your communication can usually be handled within five days. KLM offers a full range of services via its website www.klm.com
